Policies & Procedures

Deposit - A 50% deposit is required to secure your requested date
Billing - All invoices are due upon receipt. Arrangements must be made in advance when billing to a business account. A carrying charge of 1.5% per month will be placed on unpaid invoices after 30 days.
Sales Tax - 6% sales tax will be added to the bill. If you are tax exempt, please have the number available.
Prices - All published prices are subject to change. Prices are guaranteed for 30 days prior to the date of the event.
Service & Setup - $10.00 an hour per supervisor. $9.00 an hour for each additional staff person.
Service Charges - 15% service charge will be added to the bill of all full service events. 12% service charge will be added to the bill of all dropped off events that require setup. Some venues charge a "User Fee", this charge will be added to the invoice.
Delivery/Setup/Pickup Charges - Events that require delivery, set up and pick up will have a delivery fee + service charge of 12% added to the final bill.
Guest Count - The number of guests may not be decreased once the menu has been determined. Final guest count due one week prior to event date.
Cancellation - Cancellation must be requested in writing 90 days prior to the date of the scheduled event for a full refund of any deposit. Notification of cancellation received less than 90 days will be assessed a 25% cancellation fee. Cancellations made during the week of the event are considered booked events and are the sole responsibility of the client and will be billed to the client.
Health Conscious Individuals - Will be accommodated whenever possible.
Credit Cards Accepted - MasterCard, Visa.

 

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